Check-In for International Students and Scholars

New Student Arrival To-Do List

After arriving at UConn, new international students and exchange visitors must complete the following steps before the first day of classes. The most important step is to complete your online Check In Record. If you do not complete the Check In Record, you may be in violation of your visa status.

Students and scholars who apply for a U.S. driver’s license, non-drivers identification card or social security number must complete the Check In Record to ISSS, and wait 10 days before applying for the driver’s license, identification card or social security number.

Student/Exchange Visitor Applicants Privacy Notice:
For information on the University’s privacy policy and how it relates to international students and exchange visitors, please visit here


Step One: Update Required Personal Information Fields in Student Admin

Update the following fields in your Student Admin record:

  • Current Local Address (where you are living in the U.S. If you are at a temporary address, like a hotel, list this temporary address. Don't forget to update it again when you move to more permanent housing.
  • Phone Number (U.S. phone number, or phone number you are using in the U.S.)
  • Personal email address (select Personal)
  • Emergency Contact (name, country, phone, email)

How do I format a U.S. address and telephone number?

Step Two: Print Your Most Recent I-94 Admission Record

When you enter the U.S., U.S. Customs and Border Protection (CBP) issues you an I-94 Admission Number. If you arrive by air, your I-94 Admission Number record will be electronic.  If you enter by land/car, your I-94 will be a paper slip attached to your passport. You must submit a scanned or electronic copy of your I-94 with your Online Check-In documentation.

Print your I-94 record by visiting the CBP website and selecting “Get Most Recent I-94”.  Enter the required information and select Print I-94. If you are at the Storrs campus, the ISSS office has computers where you can print your record.  The I-94 should list your visa classification and the letters D/S in the Admit Until field. You should check your I-94 for proper admission date every time you enter the U.S. after a trip abroad.

Print Your I-94 Admission Record

If your I-94 cannot be found, try these tips to locate your record.

  • Enter your information again, slowly to make sure there are no typos.
  • If your name differs on your passport and visa, try using the name as it appears in the passport.
  • Try switching your “Family Name” and “First (Given) Name”.
  • The search is case sensitive. Try all lower case letters.
  • If you have two passports with the valid visa in the old passport, try using each passport number.
  • If you have multiple names, try eliminating the space between them, or removing the last few letters.
  • Try using the machine readable name spelling from your passport (e.g. PMUSALAST<<FIRST<NAME<<<).
  • Try switching the month and day of your Birth Date (e.g. 10/03/1985 and 03/10/1985).
  • Try entering your visa number instead of your passport number.
  •  If you have a Mexican passport, try eliminating the first two digits of the passport number.

If it still cannot be found, or if your I-94 has errors or is incorrect, you must make an appointment with your ISSS advisor and we will contact U.S. Customs and Border Protection on  your behalf to find or correct your record.

Step Three: Prepare Electronic Copies of Your Arrival Documents

Scan or photograph copies of your:

  • Passport (with photo, biographical information and expiration date visible)
  • Current F or J visa
  • Entry stamp in your passport – the stamp that the immigration officer places in your passport. This is usually opposite your visa page.
  • Form I-20/DS-2019 used to enter the U.S.
  • I-94 Admission record

If your F-2/J-2 dependent family members have accompanied you to the U.S., prepare copies of the same immigration documents for them.

You will need to upload these arrival documents with your ISSS Online Check In.

Step Four: Complete Online Check-In

Log in to the ISSS Portal to complete ISSS Check-In.  The first time you log into the portal you may be asked to update personal information in your profile, and confirm that you updated your personal information in StudentAdmin (Step 1 of this To-Do list) before proceeding to the check-in form.

Step Five: J-1 VISA ONLY- Submit Medical Insurance Confirmation Record in ISSS Portal.

New Scholar Check-In

Step One: Print your I-94 Admission Number

Customs and Border Protection (CBP) will issue all students an I-94 Admission Number upon entry to the U.S. Students entering by air will pass through Immigration and Passport Control at the airport and be issued an electronic I-94 Admission Number that you need to print for your records. Students entering from Canada or Mexico by land will receive a white paper card stapled inside their passport.   Your I-94 is very important and indicates the Date of Entry, Class of Admission and the Admit Until date.  For all students your I-94 should indicate Class of Admission = J-1 and Admit Until Date = D/S.  If your I-94 is "Not Found" or if the information on your I-94 is incorrect you may need to have your I-94 Admission corrected by CBP (see below).

If your I-94 admission record does not appear or says "Not Found", or if your I-94 has errors or is incorrect, please follow the instructions noted in the link seen below:

You will find more information on how to print out your I-94 admission record on the CBP website.

Step Two: Prepare Check-In Documentation

Prepare electronic copies of the following documents (.jpeg or .pdf).  Use your smartphone camera or a scanner to save your files.

  1. Passport (with picture, biographic info and expiration date)
  2. Current J-1 Visa
  3. Entry stamp in your passport
  4. Print-out of your automated I-94 admission record*
  5. Form DS-2019 used to enter the U.S.
  6. Medical Insurance Documentation:
  7. If your dependents have UConn J-2 visas, Please submit items 1-6 above for your J-2 dependents as well.

Step Three: Check-In at ISSS or with Department Coordinator

Due to the current circumstances, all newly arrived J-1 Visiting Research Scholars should complete their check in remotely by following the steps below:

  1. Log into your Scholar Portal account with your email and password (Do NOT use NetID).
  2. Go to the “REQUESTS” tab at the far right of your profile page.
    1. Please upload your copies (PDF or Jpeg’s are fine) of DS-2019, Passport, Visa, I-94 admission record.
  4. Next, click on “SUBMIT INSURANCE DOCUMENTATION” and enter your J-1 medical insurance coverage information (required).
  5. Finally, follow up with your Sponsoring Department PI/Faculty Supervisor directly to ensure proper university protocol for beginning your J-1 program objectives.

Storrs Campus Visiting Scholars

Visiting Scholars at the Storrs Campus should follow the steps above and reach out to after you have completed your check-in.

Scholars may check in Tuesdays and Fridays, from 2-4 pm.  ISSS is located in McMahon Hall, Room 183

Regional Campus Visiting Scholars

Visiting Scholars who are based in Hartford, Law School or Stamford should email your ISSS advisor to make an appointment for check-in. If you are based at Avery Point or Waterbury campus, you may check in online through the ISSS Portal. Contact ISSS if you need your ISSS Portal password resent, and follow the instructions above.  Please call ISSS in Storrs if you have any questions.